2 out of 52 of 5Unverified experienceSales and pre-purchase
Support team ne ek baar acha response diya tha
Maine sales aur pre-purchase period mein generally support se zyada interaction nahi kiya. Overall toh mujhe responsiveness pasand nahi aayi kyunki queries ka jawab lene mein time zyada lagta tha. Lekin ek din jab main invoice ki confusion clear kar raha tha, tab jo mere saath telephone pe baat kar raha tha, usne mujhe samjhaane mein kaafi efforts kiye aur patience bhi dikhaya. Wo moment acha laga, kyunki tab mujhe laga ke shayad support ko apna process thoda better karna chahiye. Baaki time pe mainly mujhe lagta tha ki queries pebble ki tarah aadhi-todhi chhodi jaati hain. Is wajah se overall experience thoda disappointing raha, par wo ek achhi interaction mujhe yaad reh gayi thi.