4 out of 54 of 5Verified purchaseSales and pre-purchase
Support team kaafi responsive, par thoda slow bhi tha kabhi kabhi
Mujhe sales aur pre-purchase queries ke liye support team se baat karni padi, aur main kahungi ki unka response time kaafi acha tha. Wo generally mere doubts ko patiently sunte aur samjhate the, jis se mujhe software samajhne mein madad mili. Lekin kabhi-kabhi response milne mein delay bhi hua, jis wajah se main thoda anxious feel karti thi. Sign-up process bhi clear tha, aur invoice details bahut acche se handle hoti thi, isme koi dikkat nahi hui. Overall agar efficient aur thoda aur tezi se reply milta toh main aur khush hoti, par fir bhi main unki assistance se satisfied hoon kyunki jis waqt madad milti woh genuine aur helpful hoti hai.