Support team ka response thoda slow tha par helpful tha
Maine WFHI ke telephonic support se kaafi baatein ki, especially jab main training kar rahi thi aur software use karne ki koshish kar rahi thi. Overall, mujhe lagta hai ki support team help karne ke liye ready thi, par kabhi kabhi unka response slow tha, jo thoda frustrating tha jab mujhe turant solution chahiye tha. Par jo time unhone liya, usme woh kaafi detailed samjhaate the, jo beneficial tha. Mujhe apne aap zyada explore karna pada, kyunki sab cheezen turant nahi samajh aati thi. Dialer aur database feature ko samajhne mein mujhe kuch issues aaye, lekin support team ne patiently guide kiya. Automatic updates se bhi kabhi kabhi changes aate rahe, jinke baare mein mujhe self-study karna pada. Payment aur invoicing process kaafi smooth tha, jo ek accha point raha. Toh, agar main dekhu toh, support ka quality decent hai, bas thoda proactive hona chahiye tha. Overall, mujhe lagta hai ki yeh mix of self-help aur support se kaam chalta hai.