Support team ka response helpful tha, par thoda slow bhi laga
Main kaafi baar support team ko call kar raha tha jab mujhe training ya software ke kuch features samajhne mein dikkat aayi thi. Jo telephonic support mila tha, wo mostly responsive tha, lagbhag har baar unhone apni taraf se help karne ki koshish ki. Halanki, kabhi kabhi lagta tha ki response thoda slow hota hai, jiske chalte main thoda ikraar kar baitha ki meri problem jaldi solve nahi hogi. Mera ek baar dialer setup mein dikkat aayi thi toh unhone patiently phone par explain kiya, ye baat main appreciate karta hoon. Haan, mera experience kehta hai ki kabhi kabhi communication mein clarity chhut jati hai, par overall woh log available rahe jo achhi baat hai. Training modules ke during bhi unka involvement thoda low tha, yeh thoda disappointing tha. Baaki billing aur payment clear thi, aur automatic updates bina dikat ke ho rahe the. Main kahe sakta hoon ki support helpful tha, bas timing ka matter thoda better ho sakta tha.