Support team ka communication thik tha but thoda slow tha kabhi kabhi
Maine jab support ko call kiya toh initially fast response mila, par jab thoda complex problem aaya toh thoda wait karna pada. Lekin baat karte waqt unhone clearly samjhaya ki kaise issues resolve karenge, jo mujhe kaafi confidence diya. Jo telephonic support tha, uska tone aur patience acha tha, matlab mujhe feel hua ki meri dikkat ko samajh rahe hain. Overall, jo software aur dialer setup karne ki guidance mili woh kaafi practical thi. Par kabhi kabhi connectivity mein thoda delay aata tha support ke contact mein, jo main thoda behtar expect kar raha tha. Training sessions mein bhi telephonic help kaafi help kar raha tha for onboarding. Agar yeh thoda aur tez ho jaye toh main full marks dedunga. Abhi ke liye 4 star isliye ki thoda slow responses mile, par jo hua uska impact positive tha. Next time agar mujhe koi naya feature chahiye hoga toh main support pe contact karunga, confidence ke saath ki woh madad karenge.