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WFHI review

Support team fast response deti hai maar kuch explanation short lagta hai

5 out of 55 of 5Unverified experienceSupport and communication

Support team fast response deti hai maar kuch explanation short lagta hai

Mujhe sabse zyada impress support ki responsiveness ne kiya. Jab mera ek urgent sawal tha billing ke baare mein, maine call kiya aur turant response mila, jiskaafi achha laga kyunki kabhi kabhi response cycle mein delays aate hain aur wo frustrating hote hain. Lekin baaki general queries par jab phone pe baat karti hoon toh lagta hai ki answers thode concise hote hain, matlab poore detail mein explain nahi karte. Ek baar jab dialer software pe trick questions kiye, tab mujhe feel hua ki clarity thodi kam thi, ya shayad time ki kami thi response mein. Mujo ek chhoti si missing baat lagi woh thi ki kabhi kabhi detail mein jyada patience nahi milti samjhane mein, jo thoda reading material ya email follow-up se pura kiya ja sakta tha. Overall, impression yeh hai ki wo log apne kaam mein quick hain, bas thoda zyada zhyaada explanation dena chahiye.

Ranjana MathewMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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