Support takes a while sometimes but usually responsive
The telephonic support usually responds well, though I did notice at times it takes a bit longer for them to get back to me on ongoing questions rather than the first call. On day-to-day use, the communication has mostly been clear, and they guide me through the software without rushing. The invoicing process is smooth and I never had any problems processing payments. The dialer tool functions well but occasionally needs a quick restart, which support helped troubleshoot. My only reservation is that when things aren’t working immediately, it took slightly longer than expected to get a satisfactory solution. However, overall the experience remains good, and I feel the support team is genuinely trying to help as much as they can within their resources.