Support system was surprisingly easy to handle
When I signed up for WFHI, I expected to have to constantly reach out for help or spend hours trying to navigate the software and training modules. However, much to my pleasant surprise, most of it was actually very intuitive and self-explanatory, meaning I had to figure out far more on my own than I initially anticipated. The automatic updates rolled out without disrupting my workflow, which was a relief because some platforms I've used before made updates a nightmare. Though telephonic support was available, I only needed to call them once, and even then, the wait time was minimal and the assistance was clear. The entire invoicing and payment process went through without hiccups. Overall, this experience was better than I thought it would be, and while it required some independent troubleshooting, that made me more confident rather than frustrated, as I had feared it might.