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WFHI review

Support system toh acha tha but baaki sab thoda disappointing raha

2 out of 52 of 5Verified purchaseSupport and communication

Support system toh acha tha but baaki sab thoda disappointing raha

Mujhe laga tha ki WorkFromHomeIndia ka support itna weak nahi hoga, kyunki pehle jo maine doosre platform use kiya tha usme response time bada quick tha aur communication clear tha. Yahan pe support team se baat karte waqt thoda delay hota tha aur kabhi kabhi lagta tha ki mera issue samajhne mein thodi dikkat aa rahi hai. Training sessions bhi thode confusing lage, especially onboarding phase mein, jahan pe expected tha ki sab smooth hoga par kuch cheezein unclear thi. Software interface thoda outdated lagta tha mere hisaab se, jo ki pehle jo platform tha usme kaafi better tha. Dialer function main ek cheez acha laga ki calls automatically log ho jati thi aur database sync bhi sahi tha, par call quality kabhi kabhi inconsistent thi. Invoice aur payment process normal se thoda slow laga, aur documentation thoda scattered tha. Overall mujhe laga ki main better expectation lekar aaya tha lekin khud ko repeat usage ke liye confident nahi feel kar raha hoon.

Manas BalakrishnanDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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