1 out of 51 of 5Verified purchaseSupport and communication
Support system thoda weak tha, par billing toh sahi tha
Yaar, jo support experience mila woh mere purane tools se bilkul alag raha. Pehle toh help lene mein bahut time lag gaya, response bhi slow tha. Jo baat clear honi chahiye thi, woh confuse kar di. Dialer aur call options ke liye queries poochi, par jawab partial mile. Website pe documentation thoda confusing laga mujhe. Ek achhi baat yeh rahi ki invoicing process quick tha aur payment clear tha. Par overall support system wo quality nahi di jo main expect karta tha. Call back karne wale kam the, aur jab baat hui, toh problem solve karna mushkil tha. Main definitely is taraf improve expect kar raha tha.