Support system thoda weak tha, dobara try nahi karunga
Maine pehle jo software use kiya tha, usse compare karun toh support system yahan thoda disappointing laga. Call karne par response milta toh hai, lekin lagta hai kisi ko jaldi nahi hota jawab dene mein. Kabhi kabhi lagta tha ki mai hi follow-up kar raha hoon, ye process thoda confusing ban jata tha. Haan, ek baat achhi thi ki dialer feature sahi se kaam kar raha tha, calls drop nahi hoti thi. Lekin jab onboard karne ki baat aati hai, step-by-step flow clear thoda kam tha, mujhe apne dam pe samajhna pada zyada. Invoice aur payment process thoda straightforward tha, woh theek tha. Overall, software kuch features mein theek tha, par support aur smooth communication ki kami thi, isiliye shayad dobara main yeh service lene ki sochunga nahi. Pehle se jo experience tha, uske hisaab se ye kaafi chalak nahi lag raha tha.