Support system thoda vishesh nahin sabke liye
Main ye kehna chahta hoon ki support aur communication ka system itna aasan nahi hai jaisa ki expect kiya tha. Jab mujhe jarurat thi ki main alag alag features ke baare mein information ya madad loon, mujhe baar baar alag alag resources search karne pade. Official guides theek thi par unmein simple instructions ki kami thi, jo naye users ke liye mushkil kar deti hai. Telephonic support se maine baat ki thi, aur wo kuch had tak helpful tha, par thoda time lagta hai jab response milta hai. Agar tum thoda computer savvy ho ya pehle se software chalaya hai, toh ye system suit karega. Par jinko basic step by step samajhna ho ya jinhe easily accessible guidance chahiye hoti hai, unke liye yeh process frustrating ho sakta hai. Onboarding flow mein bhi thoda clarity ki kami thi and mujhe laga ki database feature ko use karne ki process aur clear honi chahiye. Overall, main thoda disappointed hoon, par ek acha point raha ki invoicing and payment process clear tha jo main appreciate karta hoon.