Support system thoda accha lagta tha, baki sab mein kuch khaas nahi
Shuru mein to mujhe lagta tha ki software aur training dono theek-thaak honge, par end tak mera confidence zyada strong nahi hua. Jo sabse accha laga wo tha telephonic support; woh wafaqat wale waqt par available tha aur madad karne ki koshish karta tha. Lekin signup aur onboarding mein thodi delay hoti thi, jisse frustration badh gaya tha mere andar. Database aur calling features bhi expected jaisa nahi the — kabhi kabhi dialer properly kaam nahi karta tha, aur updates ke baad bhi bugs rahte thay. Payment process complicated nahi tha par usmein bhi thoda waiting time zyada laga. Training sessions kam samajh mein aane wale the, aur main ne baar baar samjhaya ki mujhe kya chahiye, par zyada farq nahi pada. Mujhe lagne laga ki shayad yeh sab overpromise kar rahe hain aur reality mein utna smooth experience nahi mila. Sabse alag laga support, wo sach mein madad karta tha, par overall jitna maine expect kiya tha, usse neeche hi raha mera experience. Isliye main itna kahungi ki agar kisi ko quick aur reliable software chahiye, toh ho sakta hai yeh expect na kare as an ideal solution.