Support system se thoda frustration, aos labels samajhna mushkil tha
Mujhe WFHI ka support lena padha jab mujhe samajh nahi aaya ki dialer mein kaunsa button kisliye hai. Ek baar jab maine 'call log' samajhne ki koshish kari, toh label confusing tha, aur mujhe clear instructions nahi mile the ki kaise use karna hai. Baad mein doosri baar call kiya tha, lekin waha bhi communication thoda vague laga, matlab samjhane ka tareeka zyada clear nahi tha. Wording achhi nahi lagi mujhe, aur labels mein consistency nahi thi, jisse confusion badh gaya. Mera overall experience negative raha kyunki support se woh clarity nahi mili jo chahiye thi, aur main soch rahi thi ki aage bhi agar problem hui toh shayad main dobara nahi karungi use. Main samajh nahi paayi ki hum exactly kya expect kar sakti hain, aur yeh mujhe thoda frustration de gaya.