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WFHI review

Support system mein bahut disappointment

1 out of 51 of 5Unverified experienceSupport and communication

Support system mein bahut disappointment

Mujhe lagta tha ki setup simple hoga, par baat yahan par ruk gayi thi. Jab maine initial setup karne ki koshish ki toh bade confusion mein phas gaya tha, especially jab mujhe lag raha tha ki setup ek baar ho jayega fir sab smoothly chalega. Lekin asli problem toh ye thi ki support se baat karna mushkil tha, unhe repeat karna padta tha mera problem, aur kabhi kabhi toh lagta tha ki wahi baat teen baar confirm karni pad rahi hai. Har baar wait karna padta call line mein, aur mere issues solve nahi hue the. Maine training bhi try ki thi, par wo bhi ekdum adhura tha aur mujhe lagta hai ki continuous assistance ki zaroorat thi jo yahan nahi mili. Database ka integration bhi mera workflow ke liye utna efficient nahi tha jitna maine expect kiya tha. Har update ke baad kuch features change hote rahe, jiski wajah se mujhe baar baar naye interface ko samajhna padta tha, wahi confusion badhata tha. Overall, mujhe laga tha ki setup ek baar karne ke baad smooth experience milega, par yeh chal raha tha as an ongoing headache. Sign-up aur payment process bhi thoda confusing tha, pause ke baad fetch karne mein time lagta tha. Mujhe lagta hai ki agar support system thoda proactive hota aur communication clear hoti, toh main shayad better experience kar paata. Ye experience mujhe frustration hi de raha tha aur main future mein bhi shayad is service ko nahi use karunga.

Govind KakkarKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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