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WFHI review

Support system khud seekhna pada

2 out of 52 of 5Unverified experienceSupport and communication

Support system khud seekhna pada

Meri overall experience ke baare mein bolun toh support aur communication itne achhe nahi rahe jitna expect kar rahi thi. Jab main software use kar rahi thi aur dialer ke kuch features mein dikkat thi, toh mujhe khud hi kaafi cheezein online resources aur trial-error se samajhni padi. Telephonic support ka response slow tha, aur jade tar queries ke liye mujhe multiple calls karni padti thi. Automatic updates bhi kabhi kabhi confusion create karte the, bina koi detailed explanation ke. Billing aur invoice process sahi tha, par usme bhi complete clarity nahi thi. Sign-up aur payment steps reasonable order mein the, magar pura guidance nahi mila like ek dedicated help guide jo mera time bachata. Ye achhi baat hai ki software mein potential hai, par communication thoda aur improve hona chaiye taaki users ko khud seekhna na pade itna zyada. Overall, mera verdict yeh hai ki support aur communication abhi thoda kamzor hai, aur mujhe confident feel karne ke liye aur madad chahiye thi.

Savita ManeAndhra Pradesh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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