Support system har ek user ke liye nahi ho sakta
Mainne support system ko test kiya jab mujhe software setup mein kuch clarification chahiye thi. Jo information mujhe chahiye thi woh dhoondhna easily possible tha agar aap already thoda software samajhte hain. Par agar kisi naya user hai jo bilkul beginner hai toh shayad woh support documents mein se turant nahi nikal paayega. Telephonic support se mujhe kuch queries ka jawab mil gaya, lekin kuch questions ke liye mujhe zyada wait karna pada. Automatic updates ya dialer use karte waqt mujhe support team ki jarurat nahi padi, to mujhe iska direct experience utna zyada nahi mila. Payment process/billing related queries ke liye support thik tha, lekin complicated problem ke liye shayad yeh utna suitable na ho. Agar aap thoda tech savvy ho tab aapko support system useful lagega, warna thoda challenging lag sakta hai problem solve karne mein. Ye support system har koi use nahi kar sakta easily, toh yeh soch kar lena chahiye.