Support system chahiye jo clearly samjhe, ye nahi chalega
Mujhe laga tha ki jab main support se contact karunga toh koi asaani se mera problem samjhega. Par ye jo software ka support hai na, yeh bilkul confusing tha. Main jab dialer setup kar raha tha, toh help section mein jo instructions diye they, woh mere liye bilkul useful nahi rahe. Bahut baar call kiya, ek hi baat baar-baar repeat karni padi aur proper solution nahi mila. Onboarding flow mein bhi kuch step samajh nahi aaye aur support waale response mein delays the. Database feature ko access karne mein bhi dikkat hui, aur mujhe lagta hai ki yeh un logon ke liye bilkul sahi nahi hoga jinko jaldi se apna setup karna ho. Agar aapko quick or simple samajhne wala communication chahiye toh main kahunga yeh aapke liye nahi hai. Mujhe laga bahut wasted time hua aur frustration badhi. On top of that, automatic updates ne mera setup aur bhi complicated kar diya, support waale usme bhi help nahi kar paaye.