Support system bilkul bekaar hai
Main support ko contact karna chahti thi, par main toh bilkul frustrated ho gayi hun. Jo bhi problem mujhe hoti thi, uska solution dhundhna bahut mushkil tha, online resources clear nahi the. Jab main call karti thi, toh samajh nahi aata tha ki kis se baat karun, kisi ne bhi proper guidance nahi di. Bahut baar main same problem bata rahi thi, par unhe bhi samajh nahi aa raha tha. Kabhi kabhi toh lagta tha ki unka system khud unke liye bhi confusing hai. Email ka jawab milta bhi hai kam hi time mein, aur jo milta hai usmein bhi clarity nahi hoti. Training material main bhi koi help nahi mili thi, main soch rahi thi ki use kar paungi par woh bhi khoobsurat nahi tha. Payment process mein bhi complications aaye, par phone pe baat karna toh jaise kisi aur bhasha mein baat karna ho. Mujhe jaisa laga support itna straightforward hoga, waise bilkul bhi nahi tha. Isliye main itni frustrated hoon kyunki itna easily accessible aur helpful support milna chahiye tha, par vahan kuch bhi tha hi nahi. Bas main yeh kahungi ki agar kisi ko asaan aur prompt help chahiye, toh yahan nahi milega. Bahut baar socha ki main wapas na aaun, par abhi tak woh level of service nahi dekh paayi jo zarurat ho.