5 out of 55 of 5Verified purchaseSupport and communication
Support surprisingly faster and more helpful than I thought
Initially, I expected support to be somewhat slow and impaired by generic responses like I have experienced with other software providers. To my surprise, the telephonic support team at WFHI was quite responsive and much more personal in communication. When I faced issues with the dialer and database syncing, they quickly guided me through the troubleshooting steps. This responsiveness significantly exceeded my expectations compared to previous vendors. It made managing remote workflows smoother and saved me time I thought I would lose waiting around for help. Their approach felt genuinely aimed at solving problems rather than just ticking boxes.