4 out of 54 of 5Unverified experienceSupport and communication
Support stood out when glitch occurred
The telephonic support during unexpected issues was impressively steady. Usually, these problems can cause a lot of back and forth, but the agents on the line were patient and walked me through each step without making me feel rushed. What surprised me was how quickly the team diagnosed the problem, even though the initial setup was a bit confusing. They didn’t just fix the issue; they explained why it might have happened, which I appreciated. Still, I wish the automatic updates were a bit clearer in their notifications because that caused my initial confusion. Overall, their calm communication really helped when things went off track.