3 out of 53 of 5Verified purchaseSupport and communication
Support steps worked okay but wouldn’t mind trying other routes
I found the support and communication process average overall. The steps they set up for handling queries were logical and nothing felt out of place, which was good. On the other hand, some responses took longer than I would like and occasionally the instructions given weren’t very straightforward, so sometimes I had to re-contact them for clarity. I would probably go through the same support process again if I needed to, but I’d also look for other ways to get help possibly through more detailed guides or chat. The whole experience was neutral, neither frustrating nor excellent enough to strongly recommend.