4 out of 54 of 5Verified purchaseSupport and communication
Support steps were practical but the sequence could improve
When I needed help, the support team followed steps that did get the job done, which I appreciate. The process was clear enough and didn't leave me guessing what to do next. However, sometimes it felt like the order of those steps wasn’t optimized for speed, causing some extra back-and-forth that wasn’t needed. If the sequence streamlined a bit better, the overall experience would be more efficient. Nonetheless, they managed to solve my questions, so I can’t complain too much. The practical approach was their strength, but a slight tweak in order would make it feel smoother.