Support steps thode se suited, beginners ke liye ideal nahi
Support team ke jo steps diye the issues handle karne ke liye, woh sequential the aur samajhne mein easy the. Lekin mujhe laga ki steps un logon ke liye zyada suited hain jinke paas already basic knowledge ho software ke baare mein. Jo beginner honge unke liye wo thoda overwhelming ho sakta hai, kyunki har cheez detailed hai par practical usage mein thoda confusing ho jaata hai. Training sessions kaafi helpful hain aur onboarding clear hai, par jab support mein aapko call karna padta hai toh lagta hai ki kabhi kabhi fastest solution milta nahi. Dialer aur calling tools accha kaam karte hain aur database feature bhi sahi hai, lekin communication process thoda improve karna chahiye. Overall, wo customers jinko basic pata hai technology ka, unke liye best hai.