3 out of 53 of 5Unverified experienceSupport and communication
Support steps thik hain, par shayad sabko ye suit nahi karega
Mera experience raha ki support ke steps ek sequence mein the jo logically samajh aaya, magar wo har baar practical nahi lage. Jaise ki jab main dialer aur database issues ke baare mein baat karta tha, unhone pehle basic cheezein confirm kari, phir advanced troubleshooting ki. Yeh approach tab ache lagta hai jab koi software nai use kar raha ho, par agar kisi ko thoda faster resolution chahiye toh wo shayad frustrating lage. Support line se baat karne mein koi dikkt nahi thi, par kabhi kabhi unke solutions delay ho jate the jo thoda inconvenient tha. Agar aap patient person hain jo procedures ko follow kar sakte hain, toh support aapke liye zaroor suit karega, lekin jo turant result chahte hain, unko shayad yeh process theek nahi lagega.