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WFHI review

Support steps thik hain par kaafi jagah thoda confusing

3 out of 53 of 5Verified purchaseSupport and communication

Support steps thik hain par kaafi jagah thoda confusing

Maine WFHI ki support service ko multiple baar use kiya hai apne software ke regarding questions clear karne ke liye, aur main kahungi ki unka process mixed raha. Pehle toh sign-up aur payment ka process bilkul straightforward tha aur invoice ka detail clear mil gaya tha. Lekin jab maine dialer aur calling tools ke kuch advanced features ke baare mein poocha, toh mujhe baar-baar alag alag logon se repeat karna pada wahi baatein, jo thoda annoying tha. Training modules helpful the par kabhi kabhi unke instructions itne simple nahi lagte jitna main expect karti thi. Database feature samajhne ke liye mujhe kai baar support ko call karna pada, aur har baar waiting time tha. Priority assistance milta tha but response time inconsistent tha. Software ke automatic updates achhe lagte hain par unka exact impact samajhna complicated tha mere liye. Overall, main kahungi ki support steps thode mixed hain - kuch parts theek aur helpful rahe, par kayi jagah confusing ya slow bhi rahe.

Leela PaiLadakh, IndiaExperience: Published:
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