2 out of 52 of 5Verified customerSupport and communication
Support steps nice lage, par kuch cheezein out of order thi
Mujhe laga support process thoda ajeeb tha, kyunki wo steps jisse mujhe samajh aayi ki problem solve karne mein thoda time waste hua. Pehle mujhe lagta tha ki step-by-step baat cheet karenge, lekin jo initial instruction mili thi, woh clear nahi thi. Phir jab main support ko call kar rahi thi, toh unhone repeat karna pada mujhe kaafi baar apne issues, jo frustrating tha. Lekin ek baat jo achhi lagi woh yeh ki unhone shanti se poora process samjhaya aur woh kaafi patiently follow-up karte rahe mere queries pe. Overall toh theek tha, par thoda aur organize karna chahiye workflow support ka.