Support steps bilkul theek order mein the, par baki baatein thodi unclear thi
Mujhe WFHI ki support team ka process ekdum sensible laga, especially jab training ke dauraan dialer setup ke baare mein bataya gaya tha. Unhone ek stage pe jo steps diye the, woh sequence mujhe bilkul logic ke saath samajh aaya. Lekin uske aage jo baaki communication thi, woh thodi hazy thi; kahin-kahin lagta tha ki poori detailing missed ho gayi hai, ya koi step chhut gaya tha. Database integration ko lekar clarity thodi si kam thi, par overall telephonic support ne time par madad ki. Jo bhi automatic updates aate hain, unka impact samajhne mein thoda time lagta hai, par support wale ne koshish ki help karne ki. Sign-up aur payment ke mamle mein zyada confusion nahi thi, par usmein bhi kuch chhote-mote unclear points mile. Toh main kahungi ki support process ka ek hissa kaafi acha tha, lekin ek dum smooth experience nahi tha, dono cheezein mix hain.