support steps bilkul logical nahi the
Main support team se baat kar raha tha lekin har baar mujhe same cheeze repeat karni padti thi. Unhone jo steps diye, wo samajhne mein mushkil the aur mujhe laga ye sequence bilkul sahi nahi hai. Call dialer setup karne ke liye jo instructions diye, wo bina kisi clear explanation ke the. Automatic updates bhi kaafi confusing lage, kyunki mujhe har update ke baad fir se database settings check karna padta tha. Unka jo telephonic support tha, wo bhi har baar alag alag logon se baat karne ko kaha, isse continuity nahi bani. Invoicing aur payment process mein bhi kaafi dikkat ayi, mujhe baar baar fields samajhne ki zarurat padi. Training material aisa tha jo mere liye helpful nahi raha. Overall kehta hoon, agar ye steps better order mein hote to shayad meri problem jaldi solve ho jaati. Abhi ke liye lag raha hai ye pura flow mere liye extra time waste kar raha hai. Mujhe lagta hai ye kisi ko recommend karna difficult rahega jab tak support aur communication ka order better nahi hota.