4 out of 54 of 5Verified customerSupport and communication
Support starting time thoda lamba tha, but baad mein acha tha
Jab main WFHI ke software par kaam karna shuru kara, toh pehla challenge onboarding mein delays ki wajah se hua. Sign-up ke baad training session schedule karne mein thoda time laga, jo initially frustrating tha. Lekin jab training start hui toh usme clarity thi aur support team ne har query ko patiently resolve kiya. Support se baat karne ka overall experience positive tha, lekin initial response time aapke workflow mein rukawat daal sakta hai. Jo achha tha wo ye ki unka telephonic support bohot accessible tha once aap connected ho jaate hain, aur priority assistance bhi timely milti thi. Mujhe thoda laga ki onboarding flow ko aur streamline karna chahiye taaki churn kam ho aur naye users jaldi ready ho sake.