Support started well but could’ve been faster
Hey, I wanted to share how the support experience went when I first got going with WFHI. Right off the bat, getting someone on the phone was pretty chill and they seemed friendly enough, which helped calm my jitters about learning new software. They explained the basics, the dialer setup, and the database parts clearly. But honestly, it took longer than I expected before everything was actually working smoothly for real calls. I was hoping the onboarding would be quicker since the whole thing felt like it dragged a bit in the early days. The updates came automatically which was neat, but I kinda missed more proactive guidance to speed things up. All said, the support was friendly and helpful, just a bit slow on timing, so maybe a quicker turnaround would make a big difference for new users. Overall, not bad but definitely room for improvement in how quickly things get up and running.