Skip to main content

WFHI review

Support started late, took longer than expected

2 out of 52 of 5Verified customerSupport and communication

Support started late, took longer than expected

It took noticeably long time for me to get proper support once I began using the platform. Initial contact was delayed and responses arrived over a couple of days. I found it a bit difficult to get the answers I needed to move forward with setup. The dialer and database features were generally fine but without timely assistance, my progress was slow. Though the guide and support were eventually helpful, they were not immediately accessible which slowed down the process more than I hoped. So, while the setup was possible, the delay in support affected my initial experience negatively overall.

Sachin ChatterjeeBihar, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy