Support start karne mein time laga, sabke liye nahi hai yeh
Mujhe laga tha support jaldi milega, lekin pehli call tak pahunchne mein kafi deri hui meri taraf se bhi thodi company ki taraf se bhi. Pehla step yaani sign-up process theek tha, easy tha invoice samajhna aur payment karna bhi. Par jab support contact karna pada, toh response mein delay tha. Main mid-day call karke pura din wait karti rahi, tabhi finally kisi ne pick kiya. Uske baad bhi poora hand-holding process slow tha, shayad isliye ki unka shift hours mere kaam ke hisaab se match nahi karte. Jo log flexible aur 24/7 support chahte hain remote working ke liye, unhe thoda disappointment hoga. Mujhe lagta hai woh log jinhone business hours mein kaam karte hain, unke liye yeh better suit karega. Mere hisaab se streaming onboarding instructions ki jagah ek clear dedicated helpline hone ki zarurat hai jo turant response de. Filhaal main support ki timing ke hisaab se set karna seekh rahi hoon apna kaam, but ideally yeh easy aur quick hona chahiye tha.