5 out of 55 of 5Verified purchaseSupport and communication
support staff quick the, par thodi aur guide karni chahiye thi
Jahan tak support ka sawaal hai, mujhe laga unke log jis time pe respond karte the wo kaafi achha tha. Main thodi unsure thi ki wo har technical sawal ka jawab denge ya nahi, lekin mujhe jaldi response mila aur unhone koshish ki meri queries ko address karne ki. Training ke dauran unhone bataaya ki database aur dialer tools kaise use karne hai, jo kaafi helpful tha. Bas mujhe lagta hai ki thoda aur follow-up karte toh aur easy hota, especially jab automatic updates aaye the aur mujhe samajh nahi aa raha tha ki changes kaise manage karne hain. Overall response time aur courtesy ke liye mai unhe high marks dungi, thoda aur proactive guidance chahiye tha bas.