Support staff ajeeb tareeke se help karte hain, but mostly fine
Mujhe ye batana hai ki support aur communication mein agar baat karun toh sign-up ke time mujhe thoda problem aaya, kyunki mujhe exact process nahi samajh aaya aur website thodi confusing thi. Par jab maine telephonic support call kiya, to support team ne patiently meri baat suni aur mujhe step by step guide kiya, especially jab invoicing aur payment ka issue aaya tha. Stringent nahi, par fast response nahi tha har baar. Automatic updates mein bhi ek baar thoda glitch tha, jisse software thoda slow ho gaya tha, par wo bhi updated fixes ke baad better chalne laga. WO dialer aur database access kaafi smooth tha, aur is wajah se calls karte waqt mere flow ko koi rukawat nahi hui. Lekin mere liye sabse achhi baat ye thi ki jab mujhe confusion hua, main help lene asaani se kar saka. Petrol pump pe jaise ek achha attendant ho, waise hi WFHI support thoda theek thaak service de raha hai, thoda aur polish karne ki zarurat hai.