Support sometimes quick, sometimes you wait – would tell a friend like that

Support sometimes quick, sometimes you wait – would tell a friend like that

My experience with the support has been quite mixed. On one occasion, when I faced an issue with the dialer software not syncing properly, I reached out and got a really prompt response which was great because it helped me get back on track quickly. However, on other days, the communication was slower and I wasn’t always sure if my queries had been fully understood. Sometimes it felt like a waiting game to get a clear follow-up. Overall, the telephonic support was there and willing to help, but didn’t always match my expectations of responsiveness. I wouldn’t say the support was bad, just inconsistent. If I had to explain to a friend, I’d probably say it’s good enough but can sometimes be frustrating if you need quick answers.