Support: some hits, some misses

I wanted to feel more confident by the end of my support calls, and it was a mixed bag. On one hand, the people I talked to were friendly and did their best to help me with the dialer setup. On the other, some questions about the database feature took longer to get clear answers on. I guess I expected a bit more thorough guidance throughout. However, after a week of using the software and after some trial and error, I’m more comfortable now. It’s not perfect but it’s usable. The updates didn’t cause issues, so that was a positive. It’s just that initial phase where I felt unsure. So I’d say the good and the bad kinda balanced out overall.