Support solved a critical glitch quickly
During my onboarding, I hit a snag when the dialer wouldn’t connect properly, which was really frustrating at the moment because I relied heavily on it. I called support and they responded promptly, walking me through the troubleshooting steps over the phone until the issue was resolved. Their help in that specific incident was definitely a highlight of my experience. Outside of that, the responsiveness varied; sometimes I had to wait a bit longer for answers about automatic updates or database quirks, and overall that made the process feel slower than I’d hoped. The training itself was okay, but here and there it felt a bit generic, which didn’t always build confidence right away. Still, looking back, knowing that quick support is available for important problems reassures me enough to keep going despite those small delays in other areas.