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WFHI review

Support solve karne me helpful tha, par response time slow tha

3 out of 53 of 5Unverified experienceSupport and communication

Support solve karne me helpful tha, par response time slow tha

Jab mujhe WFHI software ke database ke issue aaye, toh support se contact kiya. Pehle call me dostana approach mila, par unka solution dene me thoda time laga. Email aur call follow-ups ke beech me coordination accha tha, par kabhi kabhi queries ke jawab expected time se late mile. Dialer aur calling features generally thik se chal rahe the, par jab odd problems aayi tab unhone achha detailed response diya. Training ke dauraan se leke onboarding tak ki process systematic thi, par support ke liye mujhe multiple calls aur emails karni padi. Main definitely aage bhi support ki jarurat mehsoos karunga, kyunki technical troubleshooting me ye bahut important hai. Payment aur invoicing me koi dikkat nahi thi, ye process transparent tha. Automatic updates ne problems fix kiya par kuch baar system restart karna padta tha. Overall, thoda patience chahiye is process ke liye, par support exact needed tha jab problem aayi thi.

Devang VaidyaAndaman and Nicobar Islands, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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