Support socha tha efficient hoga, par thoda disappointing tha
Maine WFHI support ke baare mein achha expect kiya tha, specially jab mujhe sign-up ke baad thodi confusion hui regarding software updates and automatic features. Par jab maine call kiya, toh lag raha tha ki problem solve karne ke liye thoda slow approach liya ja raha tha. Wahaan se maine learn kiya ki telephonic support helpful tha lekin itna prompt ya precise nahi jitna main soch rahi thi. Shayad mere liye ye system fitting nahi hoga, kyunki future mein agar similar problem hui toh mujhe shayad phir se same type ka support chahiye hoga, jo itna convenient na ho. Database aur dialer thik chale lekin mujhe lag raha hai ki thoda aur seamless hona chahiye process, specially jab invoicing aur payment ki baat aati hai. Lekin haan, sign-up aur onboarding flow clear tha, isme koi doubt nahi. Overall, itna positive experience nahi tha ki bina help ke maine sab handle kar liya.