Support socha better hoga, par experience disappointing tha
Maine socha ki jab support ki zaroorat padegi toh shayad wo helpful milega, especially kyunki pehli baar use kar raha tha software. Sign-up process toh theek tha, invoice bhi timely aaya, but jab maine dialer ke issues ke liye phone support call kiya, toh laga thoda time zyada lag gaya aur baar-baar details explain karni padi. Pehle mujhe laga ki technical team clear guidance degi, par unke responses kaafi generic aur thode confusing the iss dauraan. Database integration ke bare mein bhi mujhe clarity maangni padi, software ke daily use mein bar bar contacts sync mein dikkat aayi, aur jab main question puchne gaya, toh laga ki same issues par support ne jyada madad nahi ki. Main samajhta tha ki onboarding ke baad, ek baar setup settle hone ke baad, support smooth hoga par ye zyada nahi hua. Agli baar agar help ki zaroorat padegi, toh main sochunga ki kahin aur options dekhun ya khud hi zyada seekh lu software ke baare mein. Overall, support experience mera expect karne se thoda kam raha.