Support setup was okay once, ongoing was missing
While the initial setup experience was moderately smooth, what disappointed me most was the support afterwards. The telephonic assistance was helpful during the first few calls, especially when configuring the calling tools and database integrations, so that part stood out positively. However, once the initial setup was done, ongoing support felt quite limited and slow. I found myself waiting longer than expected for updates or clarifications when new issues showed up, which occasionally disrupted my workflow. The automatic updates feature was fine, updating the software quietly in the background without causing any interruptions. The billing and payment system was clear and painless, and signing up had no major hiccups. For me, this was a one-off support experience rather than a continuous, responsive communication channel, which would have improved my overall satisfaction significantly. It’s practical enough to get things started, but I was hoping for more reliable ongoing aid in case problems arise later.