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WFHI review

Support setup ka mix experience hai

4 out of 54 of 5Verified purchaseSupport and communication

Support setup ka mix experience hai

Setup ke dauran mujhe lagta hai ki kuch cheezein one-time clear ho gayi thi aur kuch ongoing help ki zarurat padi. Initial training mein telephonic support available tha jo thoda slow tha, par unki help useful rahi jab main database se integration kar rahi thi. Lekin jab software ke automatic updates aaye tab mujhe khud se configurations adjust karni padi jisse thodi dikkat hui. Support ke taraf se regular follow-ups nahi aaye aur main thoda khud se troubleshoot karti rahi. Overall, ongoing communication balance mein tha, matlab kabhi immediate help milti thi, kabhi thodi intazaar karna padta tha. Yeh bhi samajh aaya ki setup ke baad zyada customization ke liye mujhe future mein fir se support lena padega. Verdict: software achha hai, magar support ka experience thoda uneven raha jo expect kar sakti hoon ki improve hoga.

Sunanda ChhabraNagaland, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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