Support sequencing pe shock laga tabhi samajh aya
At the start, main soch rahi thi ki sab kuch jaldi smooth chalta because sign-up was straightforward and invoicing mein bhi koi dikkat nahi aayi thi. Lekin jab training shuru hui toh support se contact karne mein kaafi samay lag gaya. Pehle mujhe lag raha tha ki support fast milega, par baat karne mein kaafi wait karni padi. Lekin jab training ke baad calling tools aur dialer use karna shuru kiya, toh telefoni support better feel hui, jo ki kaafi comforting tha. Database feature bhi theek tha, lekin automatic updates ke baad thoda confusion hua, jisko samjhne mein support se phir madad li. Overall, support aur communication mein ups and downs dono the, par jab sab click hua tab laga ki training sahi thi. Isliye mujhe lagta hai ye product unke liye fit rahega jinhe patience ke saath assist lene ki aadat ho.