Support sequence mein thodi ajeebi cheez lagi
Bhai sach kahun toh support aur communication ka flow thoda ajeeb laga mujhe. Jab main pehle call kar rahi thi, mujhe laga pehle woh step samjhayenge jo main karna chah rahi hoon, par pehle toh humein basic software se deal karna pada aur woh step-by-step sequence thoda uljhan bhara tha. Lekin phir bhi support wale kaafi patient the, aur jo bola woh samajh mein aaya. Database integration aur dialer setup mein jo maya main sochti thi ki simple hoga, woh thoda complicated nikal gaya par unhone phone par sab theek se bata diya, bas mujhe thoda waqt laga samajhne mein. Kabhi-kabhi mujhe lagta ki sequence ko thoda aur logically set kar sakte the taki confusion na ho. Jo baat mujhe sabse zyada surprise kiya, woh ye thi ki main thodi der mein khud se kaafi kaam kar payi, matlab unki training achhi thi, par haan, support thoda zyada order mein ho toh aur acha hota. Payment aur invoicing thik tha, wo sab normal laga.