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WFHI review

Support seems fine but mujhe lagta hai main phir contact karunga

3 out of 53 of 5Unverified experienceSupport and communication

Support seems fine but mujhe lagta hai main phir contact karunga

Mujhe mixed feelings hain about the support. Jab main pehli baar software start kar raha tha, dialer samajhna thoda tricky tha and database setup mein bhi kuch confusion thi. Support wale toh definitely help karte the aur woh bhi phone se, jo acha tha, par kabhi kabhi baatein thodi lambi ho jati thi with explanations that didn’t feel completely clear. Training sessions theek the, par mujhe lagta hai main aage bhi doubts ke liye call karunga kyunki kuch cheezein itni straightforward nahi lagti. Payment aur invoicing process simple hain par onboarding mein thodi aur clarity honi chahiye thi. I mean, wo log sincere hain and detailed help dete hain, bas mujhe lag raha hai mujhe repeat calls karni pad sakti hain agle samay bhi jab use kar raha honga. Overall, decent support but thoda aur streamlined hona chahiye.

Jeevan ChandranTelangana, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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