Support se zyada ummeed thi, par samajh aaya self help bhi zaroori hai
Support ke mamle mein shuru mein expectations thodi high thi, mujhe lagta tha ki har choti problem par turant phone ya chat se madad milegi. Lekin reality yeh thi ki mujhe apni taraf se bhi kaafi cheezein explore karni padi, FAQs aur troubleshooting guides padhne pade. Kuch situations mein to support helpful tha, unke response time accha tha aur problem solve bhi hua. Par overall mujhe lagta hai ki ye service un logon ke liye acchi hogi jo thoda independent aur technically capable hain. Jo log har step mein hand-holding chahte hain, unke liye ye thoda kam ho sakta hai. Mujhe apni taraf se effort lagana pada, uss wajah se main khush hoon par shayad sab ke liye ye fit na kare. Communication clear tha lekin support ke liye reliance thoda kam karna padta hai.