1 out of 51 of 5Verified purchaseSupport and communication
Support se zyada ummeed thi, kuch mila nahi lagta
Mujhe laga support team se baat karte hi meri saari confusion door ho jayegi, lekin jo mila wo utna satisfying nahi tha. Jab main unhe call kar raha tha, toh expectations thi ki jaldi clear guidance milegi par technical baatein itni samajh nahi aayi aur mujhe lag raha tha main baar-baar same cheezein bol raha hoon. Dialer aur database mein problem thodi si thi, aur support mujhe ye batane mein helpless lag raha tha ki kaise solve karna hai. Payment process and invoice to sahi tha, par poora software access and training ke bare mein jab main unse poochta tha, toh lagta tha wo mere doubts ko clearly handle nahi kar paa rahe the. Agli baar mujhe lagega ki main khud try karun zyada instead of expecting help from support.