Support se zyada madad nahi mili, mood thoda down ho gaya
Mujhe support team se initially yeh ummeed thi ki wo help karenge jab main software use kar rahi thi rozana. Lekin din bhar ka experience dekh ke mujhe lagta hai ki wo apne promises par khare nahi utar paaye. Phone karne par kabhi kabhi response milta, par baar baar connect hone mein waqt lagta, jo kaafi frustrating tha. Call karne par bhi zyada tar queries ko thik se solve nahi kiya gaya, aur jo simple issues the wo baar baar repeat karni padti thi support ko. Training mein kuch basics clear mile, par jab main real use kar rahi thi toh har roz naye issues samne aaye. Payment aur invoice process ekdum theek tha, usme koi major dikkat nahi aayi. Bas support ki jo roz ki help chahiye thi wo nahi mili, jiski wajah se mein zyada confident mehsoos nahi kar rahi thi system ke saath. Matlab, initial try ke alawa daily use mein disappointment zyada tha.