2 out of 52 of 5Verified purchaseSupport and communication
Support se zyada khud hi samajhna pada
Support team kaafi limited thi jab main software ke dialer aur database tool ko samajhne ki koshish kar raha tha. Mujhe zyada tar cheezein khud hi find out karni padi kyunki unka telephonic support easily available nahi tha. Training sessions bhi basic thi aur jo questions maine pooche woh delay ke saath answered hue, jis se frustration badh gayi thi. Automatic updates toh theek se kaam karte the, lekin jab problem aati toh support milna mushkil tha. Invoice process simple tha, aur sign-up theek tha, lekin overall mujhe laga ki agar support efficient hota toh kaafi help milti. Isliye main yeh rating de raha hoon kyunki main zyada independent ho kar hi chalana seekh paaya.